Pennsylvania Farm - Holiday Cottages and Farmhouse Accommodation. Bath England.

For Bed and Breakfast booking enquiries or further information please complete the enquiry form or contact:

Pennsylvania Farm
Newton Saint Loe
Bath
BA2 9JD
England

Bed and Breakfast booking enquiries: 01225 314912

Cancellation Policy

Please note that a reservation is a contract in law and for a cancellation without due notice you could be liable for the whole cost of the stay. Deposits are non-returnable, and may not be held over against subsequent bookings. Our required notice to cancel without cost is 7 days for Bed & Breakfast bookings prior to the first day of your booking. We strongly advise that you take out suitable holiday insurance for curtailment or cancellation.

Terms & Conditions and Privacy Policy

General
When booking a property you enter into a contract with the partnership formed by Mr PV Foster, Mrs PR Foster and Mr IA Foster, of Pennsylvania Farm. The conditions stated here are the basis of the said contract. ‘We’, ‘us’, ‘our’ and ‘ours’ refer here to the partnership above.

Booking Conditions
The contact name and person booking online must be over 21 years of age and agrees to be responsible for the party occupying the property and is authorised to agree to all conditions of hire on behalf of all members of the party.
No booking is binding until confirmed by us in writing. Confirmed bookings are not transferable between properties.
When booking please ensure that you check any points of particular interest to your party e.g. distance from facilities, location, access to property, parking, etc.
We do try to assist to ensure that you have chosen the most suitable property for your party but the ultimate responsibility is yours – if you are unsure about any aspect of your selection please contact us for advice before booking. We reserve the right to refuse to accept bookings at our discretion where we believe that such a booking would not be in our best interest or the best interest of the holidaymaker.
We are unable to accept bookings from all male or female parties of more than four people unless by special arrangement – please contact us before booking.
All bookings are accepted on the clear understanding that the property is taken for holiday purposes only and is not used for any other purposes and must be vacated by the agreed time and date. You will be liable for any costs incurred for unauthorised extension of tenancy.
The number of people occupying the property must not exceed the number shown on our confirmation letter or that advertised as maximum on the website. All party members must be named on the booking. We reserve the right to refuse admission or enter the property and end the tenancy if the numbers exceed as above. A charge will be made for any extra persons.

Payments
If the booking is made one or more months before the holiday commences a deposit of one-third of the total cost is required.
Deposits paid are not refundable.
Once the booking has been received and receipted in writing by us the balance will be due one month before the holiday commences. If the balance payment has not been received one month prior to the arrival date we reserve the right, after taking all reasonable steps to contact the holiday party, to re-sell the holiday and the holiday will be treated as a cancellation.
Any charges raised against us by their bank for dishonoured cheques, and non-sterling payments will be passed on to the booking party and payment for these charges must be made within 5 working days.
We will not cover the cost of any charges incurred by the booking party for our bank requesting re-presentation, referral to drawer or refusal of cheques paid to us.
We reserve the right to change prices quoted due to errors or omissions.

Responsibility
We are responsible for providing holiday accommodation in a clean and tidy condition taking all reasonable steps to ensure that all facilities advertised are provided.
The hirers of the property must ensure that the property is left in a clean and tidy condition — failure to do so will result in an additional charge.
The hirers of the property are responsible for the replacement of any article broken or damaged during their occupation of the property and for the repair of any damage done to the property itself (excluding reasonable wear and tear).
The farmyard, farm buildings, machinery and animal living spaces are not included as part of the facilities in our holiday properties. It is your responsibility to ensure that children are supervised at all times.

Liability
We do not accept any liability for any neglect, default or act on the part of any of our clients nor for any inconvenience, injury, accident or loss suffered by any person or to any vehicle or possessions in or about the properties.
We aim to ensure that the details on this website are correct and up-to-date. Any changes to facilities/ descriptions that may materially affect the stay will be notified to you as quickly as possible.
If for any reason the property booked becomes unavailable or is deemed unsuitable for letting by us, as a result of unforeseen circumstances (e.g., fire), all monies paid will be refunded in full and this is the extent of our liability, no further claims will be acknowledged.
We do not accept liability or pay any compensation where a property becomes unavailable or unreachable due to ‘force majeure’. This describes any event which we could not avoid. These events are to include storm or weather damage, criminal damage, break- in, explosion, fire, flood, which causes destruction or damage to the property making the property not satisfactory for letting. Also included are adverse weather conditions, riots, industrial action, civil strife, natural disasters, nuclear disasters, oil spills, war or threat of war, actual or threatened terrorist activity and all similar situations beyond our control.
Local Events etc.
If for any reason, any advertised local event, services or facilities become unavailable, we will not hold any responsibility or entertain any requests for compensation.

Complaints
All complaints should be notified to our office immediately. We will not entertain a complaint once a property has been vacated. We reserve the right to investigate and resolve any problems during tenancy without refund or compensation.

Pets
Pets are not allowed in any of our properties, including patios, gardens and car parks. We reserve the right to refuse admission or enter the property and end the tenancy if we suspect that a pet has been brought in.

Smoking
Smoking is not allowed in any of our properties, including the porch. We reserve the right to refuse admission or enter the property and end the tenancy if we suspect that smoking has taken place.

Lost property
We can accept no responsibility for items left behind in the property after you have vacated. We will charge a £15.00 admin fee plus the cost of postage in advance to retrieve and return lost property on request. Any unclaimed items of property will be disposed of after 4 weeks.

Termination of Contract
If the booking party fail to adhere to any of the conditions set out above, we reserve the right to enter the property and terminate the tenancy.

Cancellations
Please note that a reservation is a contract in law and for a cancellation without due notice you could be liable for the whole cost of the stay. Deposits are non-refundable and may not be held over against subsequent bookings. Our required notice to cancel without additional costs is one month prior to the arrival date (for self-catering holidays) or one week prior to the arrival date (for B&B holidays), unless the accommodation is subsequently re-let. The full cost of the booking must be settled one month in advance of the arrival date. Failure to settle on time will result in the cancellation of your booking. You are advised to take out holiday insurance as you are liable for the full amount stated on your confirmation letter.
In the event of a cancellation
We must be notified in writing or via email by the contact person immediately they are aware that they cannot take the holiday. On receipt of written/email notification we will cancel the original booking and re-advertise the property.
When a cancellation takes place more than a month in advance of the arrival date stated in our confirmation letter (for self-catering holidays) or more than one week prior to the arrival date (for B&B holidays), the booking deposit will not be refunded. No additional charges will apply.
If a cancellation occurs one calendar month or less prior to the arrival date on our confirmation letter (for self-catering holidays) or one week or less prior to the arrival date (for B&B holidays) we will not refund the booking deposit. In addition, the holiday maker will remain liable for the full cost of the holiday and will be invoiced for the remainder, unless this has already been settled in full, in which case it will not be refunded. We will use our best endeavours to re-book the holiday on your behalf and, in the event that the property is subsequently re-let, we will refund the amount paid less the booking deposit; any discount given to sell the holiday and a £30 administration charge. Any such refund will not be forthcoming until after the end of the holiday date.
We will not consider partial cancellations, i.e., where a holiday-maker would shorten/alter their period of stay. In such instances, a cancellation of the whole booking would apply as above and a new booking would be made once any outstanding balances had been settled. Any amounts already paid would not be held over against the subsequent booking.

We strongly advise that you take out comprehensive travel insurance that covers the event of cancellation.

Privacy Policy
(For the purposes of the Data Protection Act 1998)
For the purposes of the Data Protection Act 1998, we (Mr PV Foster, Mrs PR Foster and Mr IA Foster of Pennsylvania Farm) are a data controller. In order to process your booking, we need to collect certain personal details from you. These details will include, where applicable, the names and addresses of party members, credit/ debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements and any dietary restrictions which may disclose your religious beliefs. If we need any other personal details, we will tell you before we obtain them from you.
We need to pass on your personal details to the companies and organisations who need to know them so that your holiday can be provided (for example credit/debit card companies or banks). We would also like to store and use your personal details for future marketing purposes (for example, sending you a brochure or details of a promotion).
All details you give us in connection with your booking (including those relating to any disability or medical condition or your religious beliefs) will be kept but we will obviously only use names and addresses for marketing.
If you do not want us to do any or all of these things, please let us know as soon as possible. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing.
Except where expressly permitted by the Data Protection Act, we will only deal with the personal details you give us as set out above unless you agree otherwise. We have appropriate security measures in place to protect this information.
You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee to respond to such a request. We promise to respond to your request within 40 days of receiving your written request and fee. In certain limited circumstances we are entitled to refuse your request.

© Pennsylvania Farm 2005 Web Site Design skweb		For Bed and Breakfast booking enquiries or further information please complete the enquiry form or contact: Pennsylvania Farm Newton Saint Loe Bath BA2 9JD England e-mail info@pennsylvaniafarm.co.uk Bed and Breakfast booking enquiries: 01225 314912 *Cancellation Policy* Please note that a reservation is a contract in law and for a cancellation without due notice you could be liable for the whole cost of the stay. Deposits are non-returnable, and may not be held over against subsequent bookings. Our required notice to cancel without cost is 7 days for Bed & Breakfast bookings prior to the first day of your booking. We strongly advise that you take out suitable holiday insurance for curtailment or cancellation. *Terms & Conditions* and Privacy Policy *General* When booking a property you enter into a contract with the partnership formed by Mr PV Foster, Mrs PR Foster and Mr IA Foster, of Pennsylvania Farm. The conditions stated here are the basis of the said contract. ‘We’, ‘us’, ‘our’ and ‘ours’ refer here to the partnership above. Booking Conditions The contact name and person booking online must be over 21 years of age and agrees to be responsible for the party occupying the property and is authorised to agree to all conditions of hire on behalf of all members of the party. No booking is binding until confirmed by us in writing. Confirmed bookings are not transferable between properties. When booking please ensure that you check any points of particular interest to your party e.g. distance from facilities, location, access to property, parking, etc. We do try to assist to ensure that you have chosen the most suitable property for your party but the ultimate responsibility is yours – if you are unsure about any aspect of your selection please contact us for advice before booking. We reserve the right to refuse to accept bookings at our discretion where we believe that such a booking would not be in our best interest or the best interest of the holidaymaker. We are unable to accept bookings from all male or female parties of more than four people unless by special arrangement – please contact us before booking. All bookings are accepted on the clear understanding that the property is taken for holiday purposes only and is not used for any other purposes and must be vacated by the agreed time and date. You will be liable for any costs incurred for unauthorised extension of tenancy. The number of people occupying the property must not exceed the number shown on our confirmation letter or that advertised as maximum on the website. All party members must be named on the booking. We reserve the right to refuse admission or enter the property and end the tenancy if the numbers exceed as above. A charge will be made for any extra persons. Payments If the booking is made one or more months before the holiday commences a deposit of one-third of the total cost is required. Deposits paid are not refundable. Once the booking has been received and receipted in writing by us the balance will be due one month before the holiday commences. If the balance payment has not been received one month prior to the arrival date we reserve the right, after taking all reasonable steps to contact the holiday party, to re-sell the holiday and the holiday will be treated as a cancellation. Any charges raised against us by their bank for dishonoured cheques, and non-sterling payments will be passed on to the booking party and payment for these charges must be made within 5 working days. We will not cover the cost of any charges incurred by the booking party for our bank requesting re-presentation, referral to drawer or refusal of cheques paid to us. We reserve the right to change prices quoted due to errors or omissions. Responsibility We are responsible for providing holiday accommodation in a clean and tidy condition taking all reasonable steps to ensure that all facilities advertised are provided. The hirers of the property must ensure that the property is left in a clean and tidy condition — failure to do so will result in an additional charge. The hirers of the property are responsible for the replacement of any article broken or damaged during their occupation of the property and for the repair of any damage done to the property itself (excluding reasonable wear and tear). The farmyard, farm buildings, machinery and animal living spaces are not included as part of the facilities in our holiday properties. It is your responsibility to ensure that children are supervised at all times. Liability We do not accept any liability for any neglect, default or act on the part of any of our clients nor for any inconvenience, injury, accident or loss suffered by any person or to any vehicle or possessions in or about the properties. We aim to ensure that the details on this website are correct and up-to-date. Any changes to facilities/ descriptions that may materially affect the stay will be notified to you as quickly as possible. If for any reason the property booked becomes unavailable or is deemed unsuitable for letting by us, as a result of unforeseen circumstances (e.g., fire), all monies paid will be refunded in full and this is the extent of our liability, no further claims will be acknowledged. We do not accept liability or pay any compensation where a property becomes unavailable or unreachable due to ‘force majeure’. This describes any event which we could not avoid. These events are to include storm or weather damage, criminal damage, break- in, explosion, fire, flood, which causes destruction or damage to the property making the property not satisfactory for letting. Also included are adverse weather conditions, riots, industrial action, civil strife, natural disasters, nuclear disasters, oil spills, war or threat of war, actual or threatened terrorist activity and all similar situations beyond our control. Local Events etc. If for any reason, any advertised local event, services or facilities become unavailable, we will not hold any responsibility or entertain any requests for compensation. Complaints All complaints should be notified to our office immediately. We will not entertain a complaint once a property has been vacated. We reserve the right to investigate and resolve any problems during tenancy without refund or compensation. Pets Pets are not allowed in any of our properties, including patios, gardens and car parks. We reserve the right to refuse admission or enter the property and end the tenancy if we suspect that a pet has been brought in. Smoking Smoking is not allowed in any of our properties, including the porch. We reserve the right to refuse admission or enter the property and end the tenancy if we suspect that smoking has taken place. Lost property We can accept no responsibility for items left behind in the property after you have vacated. We will charge a £15.00 admin fee plus the cost of postage in advance to retrieve and return lost property on request. Any unclaimed items of property will be disposed of after 4 weeks. Termination of Contract If the booking party fail to adhere to any of the conditions set out above, we reserve the right to enter the property and terminate the tenancy. Cancellations Please note that a reservation is a contract in law and for a cancellation without due notice you could be liable for the whole cost of the stay. Deposits are non-refundable and may not be held over against subsequent bookings. Our required notice to cancel without additional costs is one month prior to the arrival date (for self-catering holidays) or one week prior to the arrival date (for B&B holidays), unless the accommodation is subsequently re-let. The full cost of the booking must be settled one month in advance of the arrival date. Failure to settle on time will result in the cancellation of your booking. You are advised to take out holiday insurance as you are liable for the full amount stated on your confirmation letter. In the event of a cancellation We must be notified in writing or via email by the contact person immediately they are aware that they cannot take the holiday. On receipt of written/email notification we will cancel the original booking and re-advertise the property. When a cancellation takes place more than a month in advance of the arrival date stated in our confirmation letter (for self-catering holidays) or more than one week prior to the arrival date (for B&B holidays), the booking deposit will not be refunded. No additional charges will apply. If a cancellation occurs one calendar month or less prior to the arrival date on our confirmation letter (for self-catering holidays) or one week or less prior to the arrival date (for B&B holidays) we will not refund the booking deposit. In addition, the holiday maker will remain liable for the full cost of the holiday and will be invoiced for the remainder, unless this has already been settled in full, in which case it will not be refunded. We will use our best endeavours to re-book the holiday on your behalf and, in the event that the property is subsequently re-let, we will refund the amount paid less the booking deposit; any discount given to sell the holiday and a £30 administration charge. Any such refund will not be forthcoming until after the end of the holiday date. We will not consider partial cancellations, i.e., where a holiday-maker would shorten/alter their period of stay. In such instances, a cancellation of the whole booking would apply as above and a new booking would be made once any outstanding balances had been settled. Any amounts already paid would not be held over against the subsequent booking. We strongly advise that you take out comprehensive travel insurance that covers the event of cancellation. *Privacy Policy* (For the purposes of the Data Protection Act 1998) For the purposes of the Data Protection Act 1998, we (Mr PV Foster, Mrs PR Foster and Mr IA Foster of Pennsylvania Farm) are a data controller. In order to process your booking, we need to collect certain personal details from you. These details will include, where applicable, the names and addresses of party members, credit/ debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements and any dietary restrictions which may disclose your religious beliefs. If we need any other personal details, we will tell you before we obtain them from you. We need to pass on your personal details to the companies and organisations who need to know them so that your holiday can be provided (for example credit/debit card companies or banks). We would also like to store and use your personal details for future marketing purposes (for example, sending you a brochure or details of a promotion). All details you give us in connection with your booking (including those relating to any disability or medical condition or your religious beliefs) will be kept but we will obviously only use names and addresses for marketing. If you do not want us to do any or all of these things, please let us know as soon as possible. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing. Except where expressly permitted by the Data Protection Act, we will only deal with the personal details you give us as set out above unless you agree otherwise. We have appropriate security measures in place to protect this information. You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee to respond to such a request. We promise to respond to your request within 40 days of receiving your written request and fee. In certain limited circumstances we are entitled to refuse your request.